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Privacy Policy

Introduction

Engage Switch (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services. By using Engage Switch, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information:

When you sign up or use our platform, we may collect information such as:

  • Full name

  • Email address

  • Company name

  • Billing information (credit card details, etc.)

  • Job title or role

1.2 Account and Usage Information:

We may collect:

  • Login credentials (email and password)

  • IP addresses, browser types, device types

  • Information about how you use our platform (e.g., email campaign metrics, click rates, open rates, etc.)

1.3 Contact and Email Data:

To provide our cold email outreach services, you may upload contact data to our platform. This may include:

  • Email addresses

  • Names

  • Company information

  • Custom fields related to your contacts

We process this data solely to provide you with our email outreach services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Facilitate the sending of emails, manage email campaigns, and provide reporting and analytics.

  • To Improve Services: Monitor and analyze user behavior and trends to improve our product features and overall user experience.

  • To Communicate: Send you transactional emails, service updates, and promotional content with your consent.

  • To Ensure Compliance: Detect, investigate, and prevent fraudulent activity or violations of our Terms of Service.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: We work with third-party providers who assist us in delivering our services (e.g., payment processors, cloud storage providers, and email delivery platforms). These providers may have access to your information solely to perform services on our behalf.

  • Compliance with Laws: We may disclose your information if required by law, regulation, legal process, or government request.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Data Rights

You have the right to:

  • Access and Update Your Information: You can view and edit your account information at any time.

  • Delete or Request Deletion of Data: You may request the deletion of your account and personal data at any time by contacting us.

  • Withdraw Consent: If you previously consented to marketing communications, you can withdraw your consent at any time by using the “unsubscribe” link in our emails or contacting us directly.

5. Data Security

We use commercially reasonable measures to protect the confidentiality and integrity of your data, including encryption and secure storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our platform. This helps us analyze website traffic and enhance your user experience. You may choose to disable cookies through your browser settings, but this may affect the functionality of our services.

7. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

If you are located outside of the United States, please note that we may transfer your information to servers in the United States or other countries where data protection laws may differ from those in your country of residence.

9. Children’s Privacy

​Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor’s data has been collected, we will take steps to delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or by posting a prominent notice on our website. Your continued use of our platform after the changes are effective indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Engage Switch
Alex@engageswitch.com
603-249-6037

1316 Broad Street Bloomfield,NJ 07003

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